LPI Solutions

Lee Oattes - Consulting Principal

Skill Set

Lee Oattes, with over 20 years of experience in the networking and information technology field, is a specialist in managing projects to introduce new services or to improve existing services for service provider or large enterprise organizations. Lee has a very strong technical background including:

  • WAN and LAN technologies (for the Enterprise organization): DS1, DS3, Frame Relay, ATM, Ethernet, Token Ring, Wireless, VLAN switching, multicast.
  • access and transport technologies (for the Service Provider organization): SONET, DSx, ATM, IP/SONET, IP/ATM, LANE, RFC1483, MPLS.
  • network management discipline (FCAPS or TMN architecture models): HP OpenView, CiscoWorks, Vital Suite, Concord NetHealth, multiple vendor proprietary management systems.
  • security discipline: Firewall-1, PIX, Policy and rule-set development.
  • many diverse IP based technologies: TCP/IP, OSPF, BGP, EIGRP, MPLS, RSVP, RTP, PIM, MOSPF, and voice convergence technologies
  • operating systems and platform technologies: Solaris/SPARC, Linux,Windows, High Availability load sharing, clustering, disk subsystems, file systems and computing platforms.
  • Coding and scripting: C, Perl, Shell, Make, Visual Studio.
    •

Lee’s technical depth, when coupled with a strong command of project management, leadership and team building skills, provides Lee with the critical skills needed to manage and to support the rapid introduction of new services or to analyse and improve existing services.

Lee also has extensive management and business skills honed by starting, developing and growing consulting businesses and other technical groups within large organisations. This allows him not only to manage the engineering or technical aspects of projects but also to seamlessly support sales, marketing, P&L measures, customer service and other business goals.

Selected Projects and Activities

NetCOOL Transport Solution -- Design and build a system using NetCOOL Omnibus, Impact and Webtop to integrate all Transport alarms for a large Canadian Telco/Cable MSO. Management systems integrated included Nortel Preside, Fujitsu Netsmart, and a legacy management sysetm subtending Sonet, DCS, environmental, site and power alarms. The solution provided deep classification of alarm types, summarization in graphical form, support for alarm thresholds and automation of trouble ticket creation.

NetCOOL AutoTicket -- Designed and built a system to implement automated trouble ticket creation based on alarm data for a large Canadian Telco. NetCOOL Impact policies were created to classify and correlate thresholds for all network alarms. External Websphere/MQ interfaces were created to mediate communications to trouble ticket systems. Programs external to NetCOOL but using NetCOOL database information were developed and implemented to manage the creation and life cycle of trouble tickets.

NetCOOL Surveillance -- Developed and implemented NetCOOL Impact policies and NetCOOL Client applications to process and manage network alarms for a large Canadian Telco. Classification, filtering, organisation and presentation of key alarms from very large alarm volume is critical to identifying and managing network faults.

NetCOOL System Integration -- Performed, led and supported the collection of requirements, development, project management and the introduction of new operational processes for the integration of NetCOOL technology into a large Canadian Telco. All major services and OSS systems were aggregated by NetCOOL. Facility databases, trouble ticket systems and Customer databases are used to correlate alarms from network elements to customer services and to support pro-active repair of network failures.

Network Services Assessment — Performed an analysis of the network operations for the Securities division of a Canadian “Big five” Bank. Provided an objective third party review of the Network Service group to improve the overall process, availability and time to market of the Securities network. Completed a report for the Bank’s senior management that detailed the findings of the study and recommended next steps.

Operations Readiness Assessment -- Performed an operations readiness assessment for a large Canadian Cable Company in order to assess staff skills, process and procedure, and tools required to assume responsibility for the operation of a large set of new infrastructure to offer ISP services.

Legacy Data Transformation -- Performed a transformation of legacy data stored in a variety of data sets and databases into a new primary business application for a Pharmaceutical company. The project involved identification of business process and critical business data in legacy systems and the transformation of that data into the new business process and database systems.

Enterprise Network Assessment -- Performed survey and critical review of the architecture and design of an enterprise network for a large Canadian Telco. Particular attention was required to supporting the integration of the enterprise network of another Telco recently acquired.